VISTAR TECHNOLOGY
Product Search:

VISTAR TECHNOLOGY
RMA
Sample Support
Download Center
FAQ
　


HomeSupportFAQ
　
FAQ
　

 Frequently Asked Questions

If you cannot find the software you are looking for, or if you have any question that cannot find the answer on our website, please feel free to contact us by this email: support@vistartec.com Or call our technical support line at 86-755-86241663 ext 808.  Business Hours from  9:00 a.m. to 6:00 p.m. ( GMT +8, Beijing Time )  Monday thru Friday.
 

　
　
   Why the songs can't be played properly in the MP3?
   Why the songs can't be displayed or played in the MP3?
   Why it displays “Data error, please reset”?
   Why my MP3 Player indicated a 0% memory ROM?
   Why I can't install the driver to my computer?
   Why I can't use the “Backlight” function?
   Why English song titles cannot be displayed fully?
   Why my MP3 Player cannot be detected in my computer?
   Why I can't switch on my MP3 Player?
   Whether do the multi-media keyboards need the drivers?
   For Optical Wireless Mouse: What's the requency of the optical wireless mouse?
   For Optical Wireless Mouse: What's the current for different mode?
   For Optical Wireless Mouse: Why can't the wireless mouse work when I use it the first time?
   For Optical Wheel Mouse: What's the life Expectancy for Normal Use?
   Inside lithium battery MP3 player can’t recharge, or can’t fully recharge
   Repeatedly shows “starting” after turn-on, shows turn-on LOGO and then shuts down
   Record files can’t be played in computer
   MP3 Player Can’t show words when playing songs
   Can’t use it after formatting
   Windows 98 system can detect the hardware, but can’t find the movable disk
   About dual boot of flash disk
   Partition and Secret of Flash Disk
   Only the black light is on when power on , the player can not connect to the computer
   Will USB Flash Disk with USB 1.1 port be compatible with USB 2.0?
   Does USB Flash Disk have boot computer features?
   Where is the USB Flash Disk available?
   When the USB Flash Disk is used on desktop computer and the USB port is at the back of the machine, is there any easier way to use USB Flash Disk?
   What is included in the USB Flash Disk package?
   Can the USB Flash Disk be dropped?
   What should the user do if USB Flash Disk is dropped in water?
   What should the user do if the USB Flash Disk icon does not disappear on the screen after extraction?
   What should I do if the USB Flash Disk icon is not shown on the screen after insertion?
   What precautions should the user take when inserting or extracting a USB Flash Disk?
   Can USB Flash Disk be shared over a LAN?
   Will the USB Flash Disk be automatically installed when inserted to a PC USB port for the first time?
   When an application such as Microsoft Word opens a file on the USB Flash Disk, what will happen if USB Flash Disk is pulled out?
   Difference between Auto off and Sleep
   Lyric can’t be showed.
   Some music files can’t be played
   The player is totally dead or has no function.
   Player auto off
   The MP3/MP4 player can’t power on.
   How do I create my own business card in local device? And how do I send it or receive others' business cards from remote Bluetooth devices?
   I have done everything but the USB Dongle still doesn't work, what should I do?
   May it be possible to connect to two or more remote Bluetooth-enabled devices at the same time?
   The USB Dongle found the Bluetooth-enabled mobile phone but couldn't dial-up through it.
   The Dial-up Networking service is already established but couldn't reach the Internet.
   Can't discover Dial-up Networking service on remote device.
   How to use the Fax service.
   Does USB Dongle support Windows XP?

　

　
 

Contact Us — Tel: 86-755-28779981   Fax: 86-755-26666996   E-mail: sales@vistartec.com
  © 2001-2008 VISTAR TECHNOLOGY. All Rights Reserved.